Privacy Policy

Last Updated: November 2025

1. Introduction

CIY LED LIMITED ("we", "our", or "us") operates the website ciyled.digital and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile app development services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Request information about our mobile app development services
Subscribe to our newsletters or marketing communications
Communicate with us via email or phone

This information may include:

Name and contact details (email address, phone number)
Company name and job title
Project details and requirements
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our mobile app development services
To respond to your inquiries and communicate with you
To send you marketing communications (with your consent)
To analyze website usage and improve user experience
To comply with legal obligations and protect our rights
To prevent fraud and ensure website security

4. Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and email delivery
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Legal Requirements: We may disclose information if required by law or to protect our rights and safety
With Your Consent: We may share information for any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, including GDPR, you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to processing of your information
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise these rights, please contact us at office@ciyled.digital.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. For more detailed information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

CIY LED LIMITED
Suite 108 Chase Business Centre
39-41 Chase Side
London, N14 5BP
United Kingdom
Email: office@ciyled.digital
Phone: +44 7465 825598